FRIDAY 8TH - SUNDAY 10TH NOVEMBER 2019

NORFOLK SHOWGROUND, NORWICH, NR5 0TT

BUY TICKETS

FAQs

To help you plan your day out at the Showground, we have compiled a list of our most frequently asked visitor questions.

 

If you have a question which isn’t answered here, please call our general enquiries line on 01702 549623, Monday to Friday, 9am to 5pm (excluding Bank Holidays).

Can tickets only be used on the day selected?

Tickets can be used on any one of the event days (irrespective of date selected) – if you are unable to print the tickets, we do also accept viewing on smartphones.

I’M HAVING TROUBLE BOOKING TICKETS. WHAT SHOULD I DO?

If you need to contact us for a ticket enquiry, please email our ticket support team on support@yourticketbooking.com

Alternatively you can call 0844 7766 777. Lines are open Monday – Friday between 9am and 5pm excluding Bank Holidays. On show days the lines will be open from 8am to 11am. Calls are charged at 7p per minute plus any network charges from your supplier.

CAN I BOOK TICKETS OVER THE PHONE?

Yes, the number to call is 0844 7766 777. Lines are open Monday – Friday between 9am and 5pm excluding Bank Holidays. Calls are charged at 7p per minute plus any network charges from your supplier.

Is there an additional charge for parking?

No, parking at the Norfolk Showground is free for visitors. There are plenty of car parking spaces available, some hard-standing and the remainder on grass.

How far is the car park from the show entrance?

The main car park is around five minutes walk to the Main Exhibition Hall entrance.

Is the show accessible for wheelchairs and pushchairs?

Yes, the show is on flat ground so is accessible for wheelchair users. The event is a family show and everyone is welcome, however please be advised that the show does get extremely busy, especially between the peak hours of 11am and 2pm. We have increased the size of the show including a brand new marquee and an outside area to try and alleviate the crowds and make it a more comfortable experience for everyone attending.

Are there parking facilities for those who need accessibility?

Yes. The spaces are as close as possible to the entrance at the show. Please ask staff on arrival and they will direct you to these spaces.

Are dogs allowed in the grounds?

Dogs on leads are allowed in the extensive parkland around the Showground, but not in the Main Exhibition Hall. Guide dogs for the blind or for the hard of hearing are, however, welcome in all areas. Please respect our surroundings and pick up any waste after your dog and dispose of it in the dog litter bins that are situated in various places around the park.

CAN I ENTER THE SHOW MORE THAN ONCE DURING MY VISIT?

Yes, we will issue hand stamps for anyone wishing to return throughout the day of their visit.

I CAN NO LONGER ATTEND. CAN I GET A REFUND?

Tickets are non-refundable.

IS THERE A CASH POINT AT THE SHOWGROUND?

No, there is no cash point available at the Norfolk Showground. Please bring cash with you to purchase tickets on the gate. The nearest cash point is approximately a two minute drive away at the Sainsbury’s roundabout near the Showground.

Please Note: There are no live children’s characters/actors at our 2018 show.

 


Whilst we advertise events, activities and entertainments we will not be held responsible for the failure of any events, activity and/or entertainment being available or the quality of any of the events, activities or entertainments. Failure of any of these to please cannot be held as a reason for refund. 

Disclaimer: Any videos or photos taken by a member of Aztec Shows LLP may be used in future for promotion of the show. Visitors are reminded that the terrain outside the show may be unstable please be aware of the possibility of slips, trips and falls. By entering the show you are agreeing to the above disclaimer and that the videos and images taken may be used. 

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